Riskified is a trusted AI-powered fraud and risk management platform used by numerous enterprise ecommerce merchants to enhance their revenue and profitability. The platform positions itself as a reliable partner in ecommerce success, offering a global network of merchant leaders.
The company's main focus is to improve sales and reduce costs through higher approval rates, full chargeback protection, and cost-effective strategies. It enables businesses to expand into new markets, launch new products, and streamline processes confidently by mitigating risks. Riskified also focuses on enhancing customer experiences by providing instant decision-making, thereby increasing customer loyalty.
A key feature of Riskified is its ability to effectively combat fraud and prevent policy abuse on a large scale. The platform's intelligence capabilities discern the true identity and behavior behind each interaction, delivering real-time decisions and robust insights. This allows businesses to offer positive experiences to legitimate customers while effectively blocking fraudsters and abusers.
Riskified's product portfolio addresses several key merchant challenges:
Fraud & Chargebacks: Approving more legitimate transactions while assuming fraud liability to lower costs for businesses. The Chargeback Guarantee ensures accurate, real-time order decisions, adaptable to business growth and changing needs.
- Dispute Resolve: A centralized platform for managing chargebacks across various codes and gateways, with automation features to ensure timely response to chargebacks.
- Policy Protect: Identifies and stops abusive behaviors exploiting store policies, allowing businesses to protect profits while maintaining customer-friendly policies.
- Account Secure: Focuses on preventing account takeovers (ATOs) by bad actors, ensuring secure yet frictionless access for legitimate customers, thus building trust.
- PSD2 Optimize: Aims to boost revenue by reducing friction related to Strong Customer Authentication (SCA) and maintaining a secure risk profile with card issuing banks.
These solutions empower businesses to handle the complexities of ecommerce with confidence, focusing on growth and customer satisfaction.
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