1hero.ai (2023)

AI Chatbot for E-Commerce Customer Service

1hero AI connects to your customer support channels and autonomously responds to post-sales and pre-sales inquiries.

Supercharge Your Customer Service
Delegate To AI. Retain The Human Feel.

Email Integration

Yet most functional email integration for e-commerce customer service. Fetches incoming emails and autonomously generates replies by pulling relevant details from your e-commerce platform.

Social Media

Connect your Facebook and Instagram accounts and 1hero will respond to your customers instantly. Enable replies in comments for more inclusive customer support.

Integrated AI ChatBot

Boost conversions with our AI-driven ChatBot that learns from your help center and website content, providing users with instant support. Never keep your customers waiting.

Phone Support

Our intelligent virtual assistant (IVR) will respond to phone calls, take notes and if needed escalate to supervisor.

Deep E-Commerce Platform Integration

One click setup. Order management. Refund automation. Shipping label generation. Multi-store support.

Post-Sales & Pre-Sales Support

Generates tailored responses by understanding past interactions across all support channels. If there's uncertainty, it promptly connects with you through your chosen messenger for next steps.

Real Time Activity

Lightning-fast customer support with 1hero. Don't keep your customers waiting.

2 Modes Available

Draft mode or Full Auto Mode: Choose the one best tailored for your business. You can easily switch between them later.