helpix (2023)

Solve Most Customer Questions on Autopilot

Always there for your customers, anytime, anywhere, in all languages, across all channels. Our intelligent AI runs seamlessly, and efficiently handling most enquiries with prompt, accurate replies. Simple set-up for rapid results.

Fast, Easy Customer Service with AI and All-Channel Messaging

Seamless Knowledge Integration
Enhance your AI capabilities with Helpix’s easy knowledge merge and code-free configuration. Effortlessly gather information from diverse sources, including customer inquiries, help desk data, automated and manual content sync, conversation logs, and any public URLs. Our AI continuously learns and improves over time, delivering smarter and more accurate responses to customer queries.

• Smooth Information Integration
• Continuous Learning for Smarter AI
• No Training, No-Code Setup

Bridging Channels, Language, and Automation with Ease
With our optichannel platform, effortlessly engage with your customers across various channels like social media, text messages, emails, live chat, WhatsApp, and more. Helpix seamlessly transitions between channels based on customer preferences, responding automatically to inquiries in their preferred language.

• Optichannel Engagement
• Language-Adaptive Communication
• Out-of-the-Box Automation

Superior Responses with Advanced Natural Language Understanding
Enhance customer interactions with our leading proprietary NLU model. We blend natural and effective responses with an advanced understanding of customer needs, offering a conversation experience that’s uniquely human-like. Our solution integrates industry-specific NLP, Machine Learning, and Deep Learning models with top-tier AI technologies, ensuring exceptional accuracy, minimizing bot errors, and driving conversation quality to new heights.

• Deep Understanding
• Cutting-Edge Technology Blend
• Best Answers, Happy Customers

What’s Unique About Our AI Technology?

Quick and Smart AI Help
Get your support running straight away with our top-notch AI. We stand out by giving the best replies quickly.

No Need for Humans Here
We are building a future where most customer chats are fully automatic. Our tech makes our platform able to look after itself.

Making AI Fit Just for You
Our AI team uses technologies like LLMs, conversation data, and generative AI to cater uniquely to every customer’s needs.