octocom (2023)

The best AI chatbot for your Ecommerce store

Provide instant human-level conversations 24/7, in any language, on any channel. Automate customer support and sales without sacrificing customer satisfaction.

How can Octocom's AI chatbots help your store?

Customer Support

Automatically handle 90% of support tickets
Decrease costs and improve efficiency while providing instant human-level support 24/7. Handle most tickets without intervention, while handing over tougher cases to humans.

• Order tracking
• Returns and Refunds handling
• Complaints handling

Shopping Consultant

Make it simpler to purchase the right product
Experience higher conversion rates as your customers find it easier to understand and choose the right products, much like the personal touch of a seasoned salesperson in a traditional brick-and-mortar store.

• Product recommendations
• Product inquiries
• Product comparisons

Intelligent Upselling

Increase average order value with AI-powered upselling
Engage customers with personalized messages that get triggered by specific actions, such as add to cart, product page visits, cart abandonment, or order completion.

• Smart Bundling
• Historical Upselling
• Essential Upselling

And More ...